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Chatwoot

Open-source customer engagement suite

What is Chatwoot?​

Chatwoot is an open-source customer engagement platform that helps businesses manage conversations across multiple channels including live chat, email, social media, and messaging apps.

Key Features​

  • Multi-channel inbox (chat, email, social)
  • Team collaboration
  • Canned responses
  • Customer satisfaction surveys
  • Reporting and analytics
  • Chatbot integration
  • Mobile apps

Deployment on Moltern​

Chatwoot can be deployed on Moltern with a single click. Moltern handles:

  • Automatic SSL/TLS certificates via Let's Encrypt
  • Persistent storage for your data
  • Environment configuration through the dashboard
  • Container orchestration with automatic restarts

Getting Started​

  1. Navigate to the Services page in Moltern
  2. Search for "Chatwoot"
  3. Click Deploy and configure your settings
  4. Access your instance via the provided URL

Configuration​

After deployment, configure Chatwoot through its web interface or environment variables in the Moltern dashboard.